Answered By: Mariah Ford
Last Updated: Nov 07, 2014     Views: 31

What if a book is missing?

First, be sure that you have checked the item's entry in LOLA, the online catalog. 

If the entry says that the item is "Available" and the location is "Biddle" and the book is not in the stacks, check the reshelving area on that same floor. If you still do not find the item, please come to the Circulation Desk and fill out a search form. 

If the entry says that the status is "Not Available" and the item's status has a due date, it means that the book is checked out. Check the main library to see if the item is available there. If not, you may want to submit an interlibrary loan request through Biddle, or a Borrow Direct or E-Z Borrow request through the main university library. (Note: Source-hunting journal students should follow their journal's procedures.) 

If the item's status is "MISSING" or "ON SEARCH", please stop by the Circulation Desk. We will look for the book again, but you may have to go to the main library or interlibrary loan. 

If the item's status says "Ask Circulation Desk", it means we will have to retrieve the book for you. Just stop by the Circulation Desk and ask!

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